Returns & Exchanges
At George Richards Big & Tall, we want you to be completely satisfied with your fit. If you are not happy with your purchase, you can return or exchange unworn items with original tags within 30 days of purchase.
Initiate Your Return
Visit our online returns portal or bring your items and original receipt to any George Richards retail location across Canada.
Prepare the Package
Place the unworn items with all original tags attached into the original shipping box or a secure mailing bag.
Ship Items Back
Affix the provided pre-paid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing